Attribute.London has partnered with DHL to fulfil and deliver your order.
At the point of shipment, we will send you tracking number by email and subsequently an SMS to confirm delivery to the address given at the point of order. If you have experienced a change in delivery address after placing an order please contact us directly on firstname.lastname@example.org and make sure that you include the order number in question.
Each shipment is insured to the value of the goods based on the delivery destination given at the point of order placement.
Delivery may require a signature in order for the goods to be handed over to you. Failure to do this may result in the goods being returned to Attribute Studios Ltd. Please be aware however that the shipment will not be a named delivery service, meaning that the package will be delivered to whoever is present at the address to accept the shipment. If you have requested shipment to an address where there may be more than one person there to accept the shipment such as an office or shared home address, then you will be responsible for any lost deliveries made to this address. So please make sure that you nominate a delivery address that is secure.
Deliveries will be made between Monday and Friday, accept in the case where a special delivery option has been selected. No deliveries are made on public holidays.
Attribute.London use DHL’s express shipping service for UK domestic deliveries. These will take up to 2 days depending on your proximity to a major city.
If you have not received your order as expected please contact us on +44 20 3637 0000 or by email to email@example.com.
The quickest way to check a shipments status will be using the tracking link provided to you. You can find a copy of this link in the “my accounts” section of the website.
UK shipments cost £6. International shipments vary and will be shown at the point of check out.